CUPC Unable to Control Deskphone

[Guest]

1) On CUCM > System > LDAP > LDAP Authentication > change the port to global catalog port (default is 3268).2) Restart CTIManager on all CUCM nodes. Michaelhttp://htluo.blogspot.com

[Guest]

The LDAP server port was already set to 3268. Should I change this? This problem is currently affecting just about everyone.

[Guest]

Was CTIManager ever restared after the port was set to 3268? If that has been done, we need CUPC problem report and CTIManager logs (at detailed level). Thanks!Michael

[Guest]

The port was never changed, it was set to that from the time of implementation. I can still try to restart the services this evening.

[Guest]

My mistake, I was looking at the LDAP port under a different setting where it had been set already. I corrected this under the LDAP > Auth. section and restarted the CTIManager services. Fixed that issue! Thanks for the help,Robert