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LMS 3.2 RME Device Update failed

MIBS, SMMPv1, SMMPv2, SMMPv3 and management

LMS 3.2 RME Device Update failed

Postby Guest » Sat Jan 08, 2011 1:26 pm

Hello experts,

 

I got a new error on my LMS 3.2 with RME 4.3.1

I can´t install any of the RME Device updates.

 

e.g. : "Installation failed for product [Resource Manager Essentials] with message : com.cisco.nm.xms.psu.packagemgmt.InstallerException: Repository in use. Another Package Support Updater client session may be modifying device support."

 

I looked up for a .lock file in my CW dir but there is no one.

NMSROOT/Psu.Lock and NMSROOT/www/classpath/com/cisco/nm/xms/psu/Psu.Lock does not exist.

There are no other .lock files in the CW dir and subdirs.

 

I attatched a psu.log file. Maybe u will see the failure.

 

 

What I tried:

 

- Restart daemon

- install from cisco.com

- install from local dir

 

... everytime the package installation failed.

 

 

Bye,

Patrick

Guest
 

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Re:LMS 3.2 RME Device Update failed

Postby Guest » Sat Jan 08, 2011 2:40 pm

Please post your rme*.map files under NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps/.

Guest
 

Re:LMS 3.2 RME Device Update failed

Postby Guest » Sat Jan 08, 2011 3:06 pm

Hey Joel,

 

here they are.

 

 

Bye,

Patrick

Guest
 

Re:LMS 3.2 RME Device Update failed

Postby Guest » Sat Jan 08, 2011 4:15 pm

Your package repository has been corrupted.  TAC can provide a procedure to recover from this corruption.  The following DOC indicates why this can happen and has suggestions on how to avoid these problems from re-occuring.

Guest
 

Re:LMS 3.2 RME Device Update failed

Postby Guest » Sat Jan 08, 2011 4:27 pm

Hey,

 

thx for your answer.

 

I will try to find someone who could open a TAC  for me cause I don´t have access to it =/ .

 

Could I copy those two files from a Server with a clean installation to my Server? That would be much easier for me.

 

Bye,

Patrick

Guest
 



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